PRIVACY POLICY

Welcome to the “Mobiway” store.

Effective Date May 2023

  • INTRODUCTION
    • We appreciate your concerns and interest in the privacy of your data, so we have prepared this policy to help you understand the nature of collecting, using, sharing, and how to handle this personal data when you visit the “Mobiway” store.
    • This policy applies to all of your use of the “Mobiway” store including information, data, services, tools, and all pages and other activities that we provide on or through the store or when you otherwise interact with us, and this policy does not apply to any third-party sites, applications, or services that are linked to our store.
    • By accessing or using any of the “Mobiway” store services, you signify your consent to this policy. You may use the store only if you consent to the practices described in this policy.
    • The policy is available in both Arabic and English, and in case of any conflict between the English language and the Arabic language, the approved version is the Arabic version.
  • DEFINITIONS

In this policy, the following words and expressions shall have the following assigned meanings, unless the context requires otherwise:

  • “We”, “Us”, or “Our”: refers to the “Mobiway” store.
    • “Data or Personal Data”: refers to any information in any form concerning an identified individual, or an individual who can, directly or indirectly, be identified by reference, in particular, to his or her personal identification number, or by reference to one or more factors specific to his or her physical, physiological, intellectual, cultural, economic, or social identity. In determining whether an individual is identifiable, all the means that the data controller or any other person uses or may have access should be taken into consideration.
    • “Processing”: refers to any operation or set of operations which is performed upon personal data, whether or not by automatic means, including collecting, recording, organizing, classifying into groups, storing, adapting, altering, retrieving, using, disclosing by transmission, dissemination, transference or otherwise making available for others, or combining, blocking, erasing, or destructing such data.
    • “Policy” or “Privacy Policy”: refers to this document with its clarifications of the data that the application will collect process, the method, and the manner of application to deal with it.
    • “Laws”: refers to the laws and regulations in force in the United Arab of Emirates.
  • COLLECTION OF DATA
    • We use different methods to collect personal data when using the “Mobiway” store, For example:
      • Direct interactions: You may provide certain personal information when registering the account (such as your name, email, phone number, and any other required data), or by filling in forms, or by emailing us, or otherwise. This includes personal data you provide when you register for e-mail alerts on this website; request information to be sent to you; or provide feedback to us.
      • Automated technologies or interactions: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions and patterns such as internet protocol (IP) address used to connect your device to the internet, internet service provider, referral/exit pages, device ID, advertising ID, and operating system, types of add-ons, date and time, number of clicks, information about your use of our services, and data related to networked devices.
      • Third parties: We may receive personal data about you or aggregated technical data from external services providers contracted with us to host or maintain certain sections of this website, and we may receive the information that is shared by advertisers, developers, publishers, affiliate partners, and other third parties, or social media pages and platforms, for example, Facebook, Twitter and/or other.
    • You are obligated to provide complete, true, and accurate information, maintain the confidentiality of your account information, and identify who can access and use your account, otherwise, you will be liable for damages resulting from the inaccuracy of this information or not updated once changed. We may share this information with third parties for the purpose of ads design, analyzing, managing, reporting, and improving on the store.
  • LIMITS OF USE OF DATA

We are always bound by protecting your privacy. Consequently, we use the personal data for the following purposes:

  • To register your account and send you an email confirming your registration on the store.
    • To identify you when you use the store and provide you with a tailored user experience.
    • To provide a better service, as well as improve our services and store.
    • To improve the quality of customer service, and support needs more effectively.
    • To facilitate the purchase process and provide you with the information that is most relevant to you and your interest.
    • To communicate with you and send emails periodically and respond to inquiries.
    • To make suggestions and recommendations regarding services that may concern you, this may depend on your activity on the store.
    • For promotional and informational purposes, conduct market research and surveys.
    • To comply with our legal obligations, resolve any disputes we may have with any of our users, and implement our agreements.
    • For any other use after obtaining your consent for purposes other than those, you have previously agreed to.
  • SHARE OF DATA
    • We may share personal data based on the legal basis as follow:
      • with the data owner’s consent.
      • in execution of a judicial order issued by a competent court, public prosecution, or investigation judge.
      • To enforce our terms of use and privacy policy.
      • To protect our rights, privacy, safety, or property, and/or that of you, or others.
    • We may share data with third-party vendors who provide services or functions on our behalf, including business analytics, payment processing, customer service, marketing, public relations, distribution of surveys, and fraud prevention. We may also authorize third-party vendors to collect information on our behalf, including, for example, as necessary to operate features of the store or to facilitate the delivery of online advertising tailored to your interests.
    • We may share or transfer your information in the event that we sale a part of the business or assets to another company, or engages in any restructuring, merger, acquisition, joint venture, bankruptcy, or other disposition, your information may be sold or transferred as part of that transaction and then the new entity may use your personal data in the same way as set out in this policy.
  • STORAGE OF DATA
    • We store your personal data as long as it is necessary for the purposes by which it is processed, and we reserve the right to review the current privacy terms, and you must review this policy from time to time.
    • We will retain your personal data associated with your account in our archives for the period necessary to fulfill the purposes set out in this policy unless a longer retention period is required or permitted by the laws. How long we keep your personal data will vary depending on the purpose of use and collection.
  • SECURITY AND PROTECT DATA
    • We shall take appropriate technical and organizational measures to guarantee protection of data against accidental or unauthorized destruction, accidental loss, as well as against alteration or disclosure of, access to and any other unauthorized forms of processing, and providing an appropriate level of security taking into account the latest technological security measures, the nature of the data to be processed, and the potential risks involved.
    • This level of protection can only be 100% effective if you follow your own security policies. Therefore, we advise you not to share your account data with anyone, and if you are concerned that any of your personal data has been disclosed, you must change it immediately after you sign into your account.
  • USER RIGHTS

According to the Personal Data Protection Law, the data owner shall have the following rights:

  • Right to notify the data owner about the processing of his personal data.
    • Right to object to processing for direct marketing purposes.
    • Right to request rectification, blocking and erasure of the personal data relating to him when the processing of such data is in breach of the provisions of this Law, in particular if the data is inaccurate, incomplete, outdated or if its processing is illegal.
    • Right to object to processing causing material or moral damage to the data owner or others.
    • Right to object to decisions based on automated processing.
    • Right to lodge a complaint if you are dissatisfied with the manner in which “Mobiway” store is processing your personal data.
  • USER RESPONSIBILITY
    • The user is responsible for the accuracy and correctness of the data he provides to us, and if shares with us any data of other people, he shall incur the responsibility for that data in compliance with legal requirements, and each party declares that the disclosure of the personal data to any other party is at his personally liable without any intervention by us and he shall be liable for that, and we shall not incur any liability.
    • The user agrees that we only control the data collected by the “Mobiway” store and shall not control any data provided by the user outside the store.
    • The user has a significant role in protecting his personal data, through the following:
      • Viewing, controlling, or modifying the data that identifies his account on the store.
      • Not to disclose his account data to anyone else, particularly the account login data.
      • Log out always at the end of the session, especially when using someone else’s device or in public internet places.
    • We will not be responsible for the user’s failure to keep the confidentiality of his data or any actions resulting from third parties accessing it.
  • EXTERNAL LINKS
    • “Mobiway” store may contain links to third parties’ websites, and any personal data you provide on third-party websites are provided directly to the operators of such services and is subject to those operators’ policies, if any, governing privacy, and security, even if accessed through our store.
    • We shall not be responsible for the policies or practices employed by websites or services linked to the “Mobiway” store, including the information or content contained therein or the data collection practices or privacy policies therein.
    • You must review the privacy policy and terms of use of the third party when you visit any of these external applications or sites.
  • MARKETING MESSAGES

If you have provided us with your data in order to receive updates from us or to receive information about services or support requests, we may send you marketing e-mail messages. You can opt-out of receiving future marketing communications from us at any time by following the unsubscribe link in our email communications or by emailing us.

  • MODIFICATION
    • We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the “Mobiway” store, so we recommend that you periodically review and read this page regularly, and when we post any important changes, they will be posted on this page.
    • Please note that we are not responsible for not reviewing this policy before using and browsing the “Mobiway” store, and that reading this policy by the users and visitors of the Platform is a complete acknowledgment and confirmation of all that is stated in this policy, and agreement on all that is stated therein.
  • CONSENTS AND REPRESENTATIONS
    • You acknowledge that you have read this privacy policy and agree to all of its terms and conditions.
    • By continuing to use the “Mobiway” store or its services is an express consent to be bound by this policy, if you do not agree to be bound by this Policy, you are not authorized to use or access this store.
  • CONTACT US

If you have any questions or concerns about this policy, please contact us:

  • E-mail: info@mobiway-ae.com
  • Phone: +971553534573

All Rights Reserved 2023 © “Mobiway” store.